We offer Standard shipping on orders all over Cairo. Shipping time is usually 3-5 business days and within 7-9 business days to local governorates.
Please note that rates may vary from one zone to another.
Due to safety reasons, you can't open your package while the courier awaits.
Refund Policy for Egypt:
We offers a full-money back guarantee on your order within 24 hours of receiving your order.
Due to safety reasons, you can't open your package while the courier awaits. However, we offers a full-money back guarantee within 7-14 days of receiving your order. All returns are subjected to a return shipping fee.
Sale Items:
- Store credit or exchange only.
Qualifying for Return:
- Unworn
- Tags attached
- Undamaged, not soiled or no smells of perfumes/scents/
Refund Processing:
- Refunds processed within 7-14 days.
- Refunded back to the original payment method.
Exchange or Refund (Egypt Customers):
- There's 70 EGP shipping fees for the exchange or refund.
- You can exchange your order within 7 days of receiving it and refund it within 24hours from receiving your order. we won't be able to refund your order after 24 hours from receving it.
- Send us an email with your request - Exchange or Refund- at "itssarahcloset@gmail.com" and order number or contact us via Instagram : ( itsarahscloset ) with your order number to confirm size and arrange exchange or refund.